Head of E2E Quality

About us:

As a leading telecommunications infrastructure provider in the region, CETIN International drives digital transformation with a strong presence across Bulgaria, Hungary, Serbia, and Slovakia. Through our subsidiaries, we deliver advanced technology solutions that empower connectivity and enable innovation.
CETIN owns and operates some of the largest telecommunications networks in Bulgaria and Serbia, committed to delivering high-quality, cutting-edge infrastructure that meets and exceeds our customers’ technological needs. Our focus is on developing and deploying world-class telecommunications infrastructure to tackle the dynamic demands of today’s market.
At CETIN, we bring together highly skilled and motivated experts dedicated to excellence. 

Join us to be part of a team shaping the future of telecommunications!

Responsible for:
•    Leading and organizing daily operative tasks in E2E Quality Planning area
•    Actively monitors trends and tendencies in telecommunications in the field of quality and optimization of the end-to-end network (E2E) and accordingly provides guidelines for the organization's development in that area.
•    Managing E2E Quality Planning as a service for the customers
•    Network Strategy and High Level planning in E2E Quality area 
•    Budgeting support

Job overview:

•    Organizing activities and handling priorities in network quality management
•    KPI analysis and reporting
•    Lead, coordinate and support projects, including End-to-end and regional projects
•    New technologies, features and functionalities roadmap tracking, testing and introduction
•    Providing consultancy services for customers in telecommunication focusing on quality improvement and optimization
•    Equipment, tools network functionality related to vendor management/support
•    Traffic modelling, forecasting and capacity management
•    Support company’s  finance forecast processes
•    Contribute in Network Strategy preparation 
•    Resource management 
•    Drive standardization, simplification and unification of processes, systems and tools in E2E Quality area
•    Carry out all other tasks, assigned by the line managers and following the employee’s qualification and responsibilities     
 

Requirements:

•    BSc/MSc Degree in Electrical Engineering, preferably Telecommunications science
•    Advanced knowledge of telecommunication and mobile systems
•    Minimum 5 years of experience within Telecommunication or at least 1 year managerial experience in the relevant professional field
•    Fluent in English (both written and verbal)
•    Mobile, willing to travel
•    Goal and business oriented mindset
•    Strong communication and presentation skills
•    Excellent planning and execution skills
•    Customer/vendor centric mindset
•    Negotiation skills
•    Team player
•    Able to accommodate to various working and cultural environments 
•    Proven high level of integrity
•    Basic financial understanding
 

What we offer:

•    Open working space and flexible working hours
•    Training and development programs
•    25 days paid holiday leave per annum
•    Laptop, mobile phone and tariff package in line with company policy
•    Private health insurance
•    Recreation or health program 
•    Participation in annual bonus system
•    Competitive terms and conditions

Only short-listed candidates will be contacted.