NOC Specialist

About us;

As a leading telecommunications infrastructure provider in the region, CETIN International drives digital transformation with a strong presence across Bulgaria, Hungary, Serbia, and Slovakia. Through our subsidiaries, we deliver advanced technology solutions that empower connectivity and enable innovation.
CETIN owns and operates some of the largest telecommunications networks in Bulgaria and Serbia, committed to delivering high-quality, cutting-edge infrastructure that meets and exceeds our customers’ technological needs. Our focus is on developing and deploying world-class telecommunications infrastructure to tackle the dynamic demands of today’s market.
At CETIN, we bring together highly skilled and motivated experts dedicated to excellence. 

Join us to be part of a team shaping the future of telecommunications!

MAIN REQUIREMENTS:

•    High school or College (Telecommunications, Technical or Computers associate)
•    1 year working experience in telecommunications or IT
•    Good computer skills and knowledge
•    Working proficiency level of English language –spoken and written
•    Willingness to learn and work in dynamic fast changing environment
•    Ability to work on shifts

ROLE OVERVIEW:
•    Main purpose of this position is 24/7/365 monitoring, handling and restoration   of Telco, IT and Security services, resources and customer complaints, testing and alarm handling
•    Collaboration and communication with peers, partners, vendors, and subcontractors.
•    Trouble ticket creation regarding Incidents, Customer complaints and Planned Works
•    Coordination with different departments regarding Network Incidents, Planned works activities and Customer complaints
•    Responsible for the 24/7/365 operation of the telecommunications network and services
•    Responsible for continuous alarm handling and fault reporting
•    Notifications, Backup creation, Reporting
•    Regular, Night and shift work

WHAT WE OFFER YOU:
•   Open working space and flexible working hours
•   Training and development programs
•    25 days paid holiday leave per annum
•    Laptop, mobile phone and tariff package in line with company policy 
•    Private health insurance 
•    Recreation or health program 
•    Participation in annual bonus system
•    Competitive terms and conditions
 
Please send your CV and motivation letter in English. Only shortlisted candidates will be contacted.