Senior E2E Network Quality and Analytics Expert

About us:

As a leading telecommunications infrastructure provider in the region, CETIN drives digital transformation with a strong presence across Bulgaria, Hungary, Serbia, and Slovakia. Through our subsidiaries, we deliver advanced technology solutions that empower connectivity and enable innovation.
CETIN owns and operates some of the largest telecommunications networks in Bulgaria and Serbia, committed to delivering high-quality, cutting-edge infrastructure that meets and exceeds our customers’ technological needs. Our focus is on developing and deploying world-class telecommunications infrastructure to tackle the dynamic demands of today’s market.
At CETIN, we bring together highly skilled and motivated experts dedicated to excellence. 

Join us to be part of a team shaping the future of telecommunications!

ROLE OVERVIEW:

• Monitor and analyse end-to-end mobile service performance and quality, identifying and resolving potential issues to improve customer experience across all categories.
• Enhance network performance and stability through optimization activities, parameter adjustments, capacity planning, and the introduction of new technologies, functionalities, and solutions.
• Deliver timely, insightful analysis and reporting of network and service KPIs across diverse data sources (OSS, DNA, measurement and crowdsourcing tools), driving mobile network evolution and enabling strategic business decisions.
• Define reporting requirements, design and maintain databases and data flows, and ensure accuracy and consistency of KPI definitions, supported by compelling visualizations and trusted, decision-ready insights.
• Automate analytics and reporting processes to accelerate delivery, strengthen data consistency, and provide actionable intelligence for both operational improvements and strategic initiatives.

MAIN REQUIREMENTS:

• Education & Experience: University, or bachelor’s degree in electrical engineering (Telecommunications preferred) with 7+ years in telecommunications.
• Technical Expertise: Advanced in Python, SQL, data processing (Pandas, Spark), automation, and Microsoft Power Platform; experience with analytics dashboards (Power BI, Apache Superset a plus).
• Knowledge & Skills: Strong background in mobile technologies; problem-solving mindset with ability to turn business needs into technical solutions.
• Personal Competencies: Goal-oriented, innovative, adaptable team player with excellent communication, presentation, and negotiation skills; high integrity and user-focused approach.

What we offer:
•    Open working space and flexible working hours

•    Training and development programs
•    25 days paid holiday leave per annum 
•    Laptop, mobile phone and tariff package in line with company policy
•    Private health insurance
•    Recreation or health program 
•    Participation in annual bonus system
•    Competitive terms and conditions
 
Only short-listed candidates will be contacted