Senior Pre Sales Engineering Specialist

CETIN Bulgaria delivers high-quality telecommunications infrastructure services in Bulgaria, ensuring reliable connectivity with a commitment to excellence We provide an enjoyable customer journey and great performance by pushing sustainable technological development and anticipating customers' demands, based on our cutting-edge communications infrastructure, highly skilled team of more than 300 professionals, and our customer-driven strategy.

CETIN Bulgaria is a member of CETIN International - a leading wholesale provider of active and passive telecommunications infrastructure services in Central and Eastern Europe.

We work with highly skilled, highly motivated, world-class experts.

Join CETIN and be part of this team!

ROLE OVERVIEW

Senior Pre Sales Engineering Specialist shall be accountable to identify and technically support business opportunities to create new revenue streams and ensure business growth. This includes leading the process of participation in tenders, communication with potential partners, on time preparation of tender documentation, supporting sales team in building the offers, etc.

Shall follow the customer’s lifecycle and proactively propose any upgrades and/or improvements of services/processes in order to ensure the best customer experience.  He/She will have excellent communications and elaboration skills, and will be able to translate the Sales requests to technology and to communicate in understandable language the complex technology solutions to the clients, along with the Sales Account. This includes to be aware of market competition and to be able to evaluate, and point out relative CETIN strengths during negotiation process.

The position will lead investigation, design, and supervision of technical solutions, which anticipate the customer needs and make the customer more competitive and keep it loyal. These solutions could vary between IP, Telecommunications and/or IT. The Senior Pre Sales Engineering  Specialist will be responsible to propose the best one, to document and to control the process of its implementation.

This person should have corporate sales experience and know-how to negotiate and build relationships.

MAIN RESPONSIBILITIES 

• Support the Sales team with technology expertise during the pre-sales process
• Design (or actively participate in the design) of the most suitable technical solution for every complex case
• Conduct research and make recommendations on improvement of network elements, services, protocols, and standards in support of company products development
• Plan and manage complex projects and deliver a high-quality product while meeting deadlines
• Maintain an excellent level of documentation of every commercial project / customer case in which is involved
• Lead and support participation in tenders (national and international) related to services in company portfolio
• Be familiar with product portfolio of the company and the used equipment base
• Perform regular follow up monitoring and sessions, and propose upgrade of service and/or solution, which better fits the customer need
• Offer professional assistance when required to all levels across the organization for any kind of ICT related queries
• Contribute to long term Commercial strategy, proposition, financial and execution plan for all segments
• Lead and contribute to the preparation of business cases, project plans, Commercial roadmap and Revenue forecast/targets

REQUIREMENTS

• University degree in in the field of Telecommunications/IT or other Engineering domain
• Other University Degree in Computer science will be an advantage
• Deep knowledge in telecommunication technologies
• At least 5 years of experience working in ISP and/or telecommunications environment
• CCNA or another network certificate is beneficial 
• Familiar with the following network technologies & protocols: TCP/IP, MPLS, SDH, DWDM, PDH, SS7, fiber-optic and Metro Ethernet  
• Advanced user, familiar with wireless and mobile standards and technologies – Wi Fi, Wi Fi 6, LTE, 5G
• Advanced user of Microsoft Products.
• Familiar with Linux environment and/or Cloud computing technologies will be a benefit
• Familiar with Security Products (i.e. NGFW, DdoS), SD-WAN, SASE 
• Basic hardware knowledge
• Experience with analysis and improvement of business support processes
• Excellent negotiating, communication and interpersonal skills
• Excellent Microsoft Office skills
• Flexible and loyal team-player
• Work well under pressure with tight timeframes
• Excellent English (both written and verbal)

WHY JOIN CETIN

• Work with cutting-edge security technologies in an international environment.
• Competitive compensation and benefits package.

• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
• Preferential prices for mobile devices and accessories
• Unlimited mobile services and mobile internet
• Flexible working hours
• Monthly food vouchers
• Transportation allowance
• Additional health insurance
• Up to 25 days annual paid leave

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality and in compliance with applicable law regarding personal data protection.