Consumer Segment Expert

About us:

At Yettel, we are committed in doing something incredible every day – we are changing the world around us by connecting individuals and societies, making technology accessible to millions of people.

Our Consumer (B2C) Segment team plays a very important role in all of that, as we are 360 responsible for all products / services, from idea to launch, scale-up and follow-up.

Our mission is to ensure superior customer experience, while being responsible for consumer mobile segment profitability.

We operate withing Consumer Marketing and Digitalization area.

If you have a business oriented and entrepreneurial mindset, combined with wish to practice it in corporate environment… Let’s connect and find out if we are the perfect match.

What we will expect from you:

• Creating and executing commercial (prepaid and consumer postpaid) mobile products / services with full go-to-market and profitability responsibility.
• Full marketing mix responsibility.
• Monitoring and management of commercial campaigns and products / services positioning, while taking care to ensure superior end-user CEX.
• Active role in annual and long-term Forecasting/Budgeting process – customer base and all profitability relevant KPIs (traffic, revenue and costs).
• Active role in annual and long-term Strategy planning and execution through strategic, tactical and operational development of consumer portfolio, services and offering.
• Monitoring, execution and follow-up of all strategic targets, KPIs, milestones, projects, products / services, team goals (including financials) and x-functional activities, including analysis of consumer mobile segment performance through standardized and ad hoc reporting.
• Cooperation with all company departments while ensuring clear and transparent communication between all stakeholders and support teams.

For a good start you well need:

• University degree in marketing, telecommunications, economics, or organizational sciences 
• At least three years of experience in telco (mobile), IT, FinTech, insurance or banking industry or you have other interesting experiences combined with a strong motivation to become an entrepreneur in corporate environment.
• Project management experience and ideally your previous project management experience is combined with product / services development, product positioning and strategic roles with full marketing mix, G2M and P&L responsibilities.

• Experience with cost-benefit analysis and in analyzing and structuring large datasets, with purpose of finding, explaining and presenting valuable analysis insights to operational and higher management levels.

• You are skilled with Power Point and Excel and proficient in English and Serbian language (verbal & written).
• Can-do approach and a winning spirit that you know how to combine with your strong stakeholder management skills.
• You are flexible and open for new experiences, for constant change and you equally value and pay attention to details, essence and form.

Why we think you should apply:

• Working in a environment which allows you to grow and develop
• Flexible working hours with the possibility of working remotely
• Participation in bonus system
• 25 days off per year
• Participation in bonus reward system
• Healthcare package
• Mobile phone with unlimited internet and Yettel Family tariff package
• Recreation or health program
• In-house training and development programs
• Career development opportunities

Please apply by: 5.12.2025.