Beograd, RS, 11070
Data Scientist
We are seeking a highly motivated Data Scientist to join our growing Data Science and AI team within a leading mobile network operator. This role will be central to driving customer value by developing advanced machine learning models, ensuring robust data pipelines, and supporting the deployment of cutting-edge AI solutions such as Large Language Models (LLMs) and speech-to-text technologies.
The ideal candidate is both technically strong and business-minded, with a passion for delivering insights and solutions that directly impact customer experience, retention, and revenue.
Key Responsibilities
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Customer Value Modeling:
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Develop, validate, and maintain predictive models focused on churn, lifetime value, segmentation, and customer engagement.
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Collaborate with marketing, product, and customer experience teams to translate insights into actionable strategies.
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Data Pipelines & Infrastructure:
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Design, build, and maintain scalable data pipelines that support analytics and machine learning workloads.
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Ensure high data quality, reliability, and availability across structured and unstructured sources.
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KPI Monitoring & Reporting:
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Define, track, and automate key performance indicators (KPIs) related to network usage, customer behavior, and AI model performance.
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Build dashboards and alerts to provide real-time visibility into business-critical metrics.
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AI/ML Development:
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Contribute to the design, training, and deployment of Large Language Models (LLMs) for customer support automation, knowledge retrieval, and internal process optimization.
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Participate in the development of speech-to-text and natural language processing (NLP) models.
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Collaboration & Innovation:
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Partner with engineers, data analysts, and business stakeholders to align technical solutions with business needs.
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Stay up-to-date with advancements in AI, ML, and telecom analytics, bringing innovative ideas into practice.
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For a good start you will need:
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Master’s degree (or higher) in Data Science, Computer Science, Statistics, Mathematics
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Strong proficiency in Python, SQL, and ML libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
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Experience with data pipeline tools (e.g., Airflow, Spark, Kafka) and cloud platforms (Azure, AWS, or GCP).
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Proven experience building and deploying predictive models at scale.
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Solid understanding of KPIs relevant to customer lifecycle management (ARPU, churn, NPS, LTV).
Why we think you should apply:
- You will work in an environment which allows you to grow and develop
- Hybrid work model (on-site and off-site)
- 25 days off per year
- Participation in bonus reward system
- Health package
- Mobile phone with unlimited internet and Yettel Family tariff package
- Recreation or health program
- In-house training and development programs
- Career development opportunities
Please include your references in your CV, as reference check is an integral part of our selection process.
We hope to meet you soon!