Credit Control Specialist

We are Yettel!
Yettel is a part of e&PPF Telecom Group, a partnership between PPF Group and Emirates Telecommunication Group (e&) focused on delivering superior telecom and digital experience to customers across Central and Eastern Europe, that connects over 3 million customers to people, devices and businesses.

We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. We want to create the future together with you. That's why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together.

Role Overview:

As a Credit Control Specialist, you’ll play a key role in managing financial risk, monitoring customer payments, and ensuring accurate and timely credit processes. You’ll work cross-functionally to resolve issues, prevent fraud, and improve internal procedures.

Your responsibilities will be:

• Monitor customer payments and credit limits in line with internal policies
• Identify and escalate fraud or high-risk cases
• Communicate with customers and departments to resolve credit-related issues
• Ensure accurate data entry and maintain reporting systems
• Propose improvements to optimize credit control processes
• Maintain strict confidentiality and data protection standards

We expect from you:

• Experience First: Your hands-on experience is crucial. With at least 2 years of experience in the Telecom industry, you bring a wealth of practical knowledge to our team.

• Analytical Thinking: Ability to interpret data, identify risk trends, and make sound decisions to minimize exposure.
• Collaboration & Communication: Team player with strong interpersonal skills. Able to communicate clearly with customers, colleagues, and management.
• English Language Skills: Good written and verbal English is considered an advantage.

• Tech Savvy: Proficient in MS Office (Excel, Word, PowerPoint). Your strong computer skills will be essential in this role.
• Innovative and Flexible: Bring your proactive, open-minded, and adaptable mindset to create novel approaches toward tasks, problems, and needs, driving change and innovation.
• Bonus Competencies:
  Fraud Prevention and Credit Risk Expertise: Experience in fraud prevention or credit risk management will be considered an advantage, adding an extra layer of value to your role.

Benefits:

• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
• Hybrid working model 
• Annual bonus based on your personal performance
• Preferential prices for mobile devices and accessories
• Unlimited mobile services and mobile internet
• Flexible working hours
• Monthly food and gift vouchers
• Transportation allowance
• Additional health insurance

Challenge yourself! Discover new opportunities!

Join Yettel now by sending us your up-to-date CV. 

Only shortlisted applicants will be contacted with information about next steps of our selection process.

Applicants are treated with strict confidentiality following the applicable personal data protection legislation.