Sofia, BG
Invoicing & Billing Operations Expert
Whether you’re just starting out or bringing years of experience, at Yettel we believe the right role isn’t just about responsibilities — it’s about growth, impact, and being part of something meaningful. Take a look — this might be the opportunity you've been waiting for!
The impact you’ll make:
We are looking for an Invoicing & Billing Operations Expert to manage and continuously improve our customer invoicing processes, ensuring accuracy and efficient invoice delivery.
The role combines operational expertise, data analysis and process improvement, with active participation in the Billing Modernization program, including validation of the integration between the new Billing platform and the Invoicing system.
What you’ll do:
- Coordinate and control the end-to-end customer invoicing process, including invoice generation, printing and delivery through paper and digital channels.
- Validate the accuracy, completeness and consistency of customer invoices and their compliance with approved layouts and business requirements.
- Analyze invoicing data, identify discrepancies and support root-cause analysis and resolution.
- Monitor electronic invoice processes and troubleshoot issues related to invoice generation, content and delivery.
- Manage and optimize invoice printing and delivery processes and related costs.
- Coordinate activities with external printing, mailing and courier service providers.
- Prepare reports and analyses related to invoice volumes, delivery channels, costs and operational performance.
- Support Legal, Finance, HR, auditors and public authorities with invoicing-related information and documentation when required.
- Continuously analyze existing workflows and identify opportunities for simplification, automation and AI-supported process improvement.
- Use approved AI and digital tools to support data analysis, anomaly identification, reporting, documentation, root-cause analysis and optimization of repetitive operational controls.
- Actively participate in our Billing Modernization program and contribute to the implementation of our future billing and invoicing environment
To thrive in this role, you’ll need:
- Analytical Expertise: Ensure billing accuracy by interpreting complex data and identifying trends.
- Billing System Mastery: Strong knowledge of billing systems and invoicing software, staying ahead of new features and integrations.
- Problem-Solving Ability: Resolve billing discrepancies quickly and ensure smooth processes.
- Collaboration Skills: Strong team player, coordinating seamlessly with Sales, Finance, and Tech teams.
- Adaptability: Flexible and eager to embrace system upgrades and process improvements.
What’s in It for you:
Financial & Time-Off Perks
- 25 days of paid leave (birthday included!)
- +4 bonus days if you use all your time off
- 1-month sabbatical every 5 years
- Annual bonus based on performance
- Food & gift vouchers every month
- Travel allowance
Mobile & Tech Goodies
- Unlimited mobile & internet
- Exclusive discounts on devices and accessories
Health & Wellbeing
- Premium health insurance
- Wellbeing support: in-house psychologist, sports at the office, expert talks
- Discounted Multisport or Coolfit cards
Growth & Learning
- Top online learning platform access
- Supportive team and manager
- Your ideas shape what we build
Purpose & Culture
- Do work that matters — we create real impact
- We're serious about sustainability and social responsibility
A Tip from Us:
- AI is great, but this part is all you! We encourage AI at work, but for your application, we’d love to hear your own thoughts, experiences, and motivation.
- You don’t need to tick every box! If this role excites you, go for it! We value potential over perfecton.
Join Yettel now by sending us your up-to-date CV.
Only shortlisted applicants will be contacted with information about next steps of our selection process.
Applicants are treated with strict confidentiality following the applicable personal data protection legislation.