Sofia, BG
Invoicing & Billing Operations Expert
Whether you’re just starting out or bringing years of experience, at Yettel we believe the right role isn’t just about responsibilities — it’s about growth, impact, and being part of something meaningful. Take a look — this might be the opportunity you've been waiting for!
The impact you’ll make:
We are looking for an Invoicing & Billing Operations Expert to manage and continuously improve our customer invoicing processes, ensuring accuracy and efficient invoice delivery.
The role combines operational expertise, data analysis and process improvement, with active participation in the Billing Modernization program, including validation of the integration between the new Billing platform and the Invoicing system.
What you’ll do:
- Coordinate and control the end-to-end customer invoicing process, including invoice generation, printing and delivery through paper and digital channels.
- Validate the accuracy, completeness and consistency of customer invoices and their compliance with approved layouts and business requirements.
- Analyze invoicing data, identify discrepancies and support root-cause analysis and resolution.
- Monitor electronic invoice processes and troubleshoot issues related to invoice generation, content and delivery.
- Manage and optimize invoice printing and delivery processes and related costs.
- Coordinate activities with external printing, mailing and courier service providers.
- Prepare reports and analyses related to invoice volumes, delivery channels, costs and operational performance.
- Support Legal, Finance, HR, auditors and public authorities with invoicing-related information and documentation when required.
- Continuously analyze existing workflows and identify opportunities for simplification, automation and AI-supported process improvement.
- Use approved AI and digital tools to support data analysis, anomaly identification, reporting, documentation, root-cause analysis and optimization of repetitive operational controls.
- Actively participate in our Billing Modernization program and contribute to the implementation of our future billing and invoicing environment
To thrive in this role, you’ll need:
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- Analytical Expertise: Ensuring billing accuracy by interpreting complex data applying and identifying trends.
- Billing System Mastery: Strong knowledge of billing systems and invoicing software, staying ahead of new features and integrations.
- Problem-Solving Ability: Resolve billing discrepancies quickly and ensure smooth processes.
- Collaboration Skills: Strong team player, coordinating seamlessly with Sales, Finance, and Tech teams.
- Adaptability: Flexible and eager to embrace system upgrades and process improvements.
What’s in It for you:
Health and Wellness:
- Additional health insurance, including dental and ophthalmic services
- Annual preventive medical check-ups
- Discounts for health products and services
- Corporate psychologist available at the office
- Massages at the office
Education:
- Covering up to 200 EUR annually for an English language course
- Corporate Online Learning Platform
- Preferential prices for learning centers
- Educational Grants Program (MBA, ACCA, CIMA, CIM, CIPD, etc.)
Mobile Services:
- A tariff plan with unlimited voice, data, and text services and up to 25.56 EUR limit for additional services
- A preferential tariff plan for friends and family
- Mobile devices at preferential prices
Transport:
- Transport monthly allowance
- Preferential prices for a new car
- Book a premium brand company car for your holiday
- Preferential prices for car accessories, parts, and services
Lifestyle:
- Food vouchers
- Attractive terms for bank products
- Preferential prices for various products and services
- Diverse wellbeing activities
- Childbirth allowance
- Birthday day off
- 1-month sabbatical every 5 years
- +4 bonus days if you use all your time off
Sport:
- Preferential prices for sport club cards
- Book a Yettel bike for weekdays or weekends
- Group workouts at the office
Employee Referral Program:
- Bonus for successfully hired referred new employees
A Tip from Us:
AI is great, but this part is all you! We encourage AI at work, but for your application, we’d love to hear your own thoughts, experiences, and motivation.
You don’t need to tick every box! If this role excites you, go for it! We value potential over perfection.
Join Yettel now by sending us your up-to-date CV.
Only shortlisted applicants will be contacted with information about next steps of our selection process.
Applicants are treated with strict confidentiality following the applicable personal data protection legislation.