Sofia, BG
Late Collection Expert (maternity cover)
Whether you’re just starting out or bringing years of experience, at Yettel we believe the right role isn’t just about responsibilities — it’s about growth, impact, and being part of something meaningful.
Take a look — this might be the opportunity you've been waiting for!
What you’ll do:
The role of the Late Collection Expert requires design, organize and managing the late stage of the bad debt portfolio. The person in this position will provide support in regards with the process of control and monitoring of all activities related to the late stage of debt collection.
Your responsibilities will be:
- Support, control and report all activities at the late stage of debt collection of outstanding customer invoices
- Establish and maintain effective and cooperative working relationships with Debt Collection Agencies and legal entities
- Control and support processes, procedures and manuals, and monitor all legal activities thus ensuring completion within required timeframe and in compliance to all policies
- Monitor the process of transferring receivables and cessionary agreements
- Monitor all legal activities thus ensuring completion within required timeframe and in compliance to internal policies
- Identify issues attributing to account delinquency and discuss them with management
To thrive in this role, you’ll need:
- A university degree in the Legal field is preferred, though degrees in Finance, Economics, or related areas will also be considered
- Good communication and organization skills
- Experience in Collection, Private Enforcement Agency, Legal or another related field
- Strong knowledge of MS Office (Word, Excel, PowerPoint)
- Good command of English
What’s in It for you:
Financial & Time-Off Perks
- 25 days of paid leave (birthday included!)
- +4 bonus days if you use all your time off
- 1-month sabbatical every 5 years
- Annual bonus based on performance
- Food & gift vouchers every month
- Travel allowance
Mobile & Tech Goodies
- Unlimited mobile & internet
- Exclusive discounts on devices and accessories
Health & Wellbeing
- Premium health insurance
- Wellbeing support: in-house psychologist, sports at the office, expert talks
- Discounted Multisport or Coolfit cards
Growth & Learning
- Top online learning platform access
- Supportive team and manager
- Your ideas shape what we build
Purpose & Culture
- Do work that matters — we create real impact
- We're serious about sustainability and social responsibility
A Tip from Us:
- AI is great, but this part is all you! We encourage AI at work, but for your application, we’d love to hear your own thoughts, experiences, and motivation.
- You don’t need to tick every box! If this role excites you, go for it! We value potential over perfection.
Join Yettel now by sending us your up-to-date CV.
Only shortlisted applicants will be contacted with information about next steps of our selection process.
Applicants are treated with strict confidentiality following the applicable personal data protection legislation.