Beograd, RS, 11070
KICKSTART - IT Service Integration Engineer - intern
We are looking for an IT Service Integration Engineer Intern to join our Operation Support Systems team and support end-to-end service activation across multiple platforms. You'll work on real tasks within the provisioning lifecycle, gaining hands-on experience with systems such as Service Order Management, Auto Configuration Server and related OSS components — with guidance and support from experienced engineers.
What we will expect from you:
- Support and help manage provisioning processes across OSS platforms
- Coordinate with vendors regarding platform issues, improvements, and feature requests
- Work with internal teams on system integrations, helping ensure reliable API and workflow connectivity
- Help translate service requirements into technical workflows and provisioning rules
- Assist in mapping service parameters and commands between systems (e.g., Service Order Management → Auto Configuration Server → device)
- Participate in cross-functional projects related to new service launches or platform upgrades
- Maintain documentation of provisioning flows, integration points, and system behaviors
For a good start, you will need:
- Bachelor's degree, or final year of studies, in Electrical Engineering, Telecommunications or a related field
- Basic understanding of, or strong interest in, IT/telecom systems and provisioning flows
- Willingness to work hands-on with provisioning systems, APIs, and workflows
- Ability to analyze system integrations, workflows, and data flows
- Good analytical mindset and problem-solving approach
- Good communication skills and attention to detail
Why we think you should apply:
- 9 months paid internship & career development opportunities
- Mobile phone and tariff package with unlimited internet
- Opportunity to participate in shaping the future Yettel, in an industry undergoing massive change
- Working in a dynamic environment which allows you to freely express opinions, ideas and inspire new ways of doing things
- A unique and inspiring atmosphere full of talented people willing to share their professional knowledge
- We will support you to go beyond what you thought possible, help you learn as much as you can and provide genuine experiences for you, from the start.
Please include your references in your CV, as reference check is an integral part of our selection process.
We hope to meet you soon!