Agile Coach

We are Yettel!
Yettel is a part of e&PPF Telecom Group, a partnership between PPF Group and Emirates Telecommunication Group (e&) focused on delivering superior telecom and digital experience to customers across Central and Eastern Europe, that connects over 3 million customers to people, devices and businesses.

We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. We want to create the future together with you. That's why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together. 

Role Overview:
The Agile Coach will play a pivotal role in guiding and mentoring teams and leadership to adopt and implement Agile practices and frameworks effectively. You will be responsible for driving continuous improvement within the organization, fostering a culture of collaboration, and ensuring Agile methodologies are followed to maximize team performance and productivity.
 

Your responsibilities will be:

• Agile Transformation Leadership:
  • Act as a mentor and guide to teams, leaders, and stakeholders on Agile methodologies such as Scrum, Kanban, Lean, and SAFe.
  • Lead workshops, training sessions, and coaching activities to improve understanding and implementation of Agile principles and practices across the organization.
  • Collaborate with leadership to develop Agile adoption strategies, ensuring alignment with business goals and team capabilities.
  • Foster a culture of self-organization, empowerment, and accountability within teams.
• Facilitation and Coaching:
  • Facilitate Agile ceremonies (e.g., daily standups, sprint planning, retrospectives, and backlog refinement) for teams, ensuring they are efficient and valuable.
  • Coach and mentor Scrum Masters, Product Owners, and team members on their Agile roles and responsibilities.
  • Provide guidance on resolving obstacles and removing impediments to improve team performance and velocity.
• Continuous Improvement:
  • Identify areas for improvement within teams and processes, providing actionable feedback to drive continuous improvement.
  • Encourage teams to experiment with new practices and tools to enhance their Agile journey and adapt to changing business needs.
  • Collaborate with leadership to measure the impact of Agile practices and make adjustments where necessary.
• Stakeholder Management:
  • Work closely with leadership, stakeholders, and cross-functional teams to ensure alignment on Agile initiatives and priorities.
  • Act as a bridge between technical and non-technical stakeholders to facilitate smooth communication and expectations.
• Agile Tools and Reporting:
  • Assist in the selection and implementation of Agile project management tools (e.g., Jira, Trello, etc.).
  • Help teams track progress, create metrics and reports, and make data-driven decisions to enhance team performance. 

We expect from you:

Agile Expertise: Deep understanding of Agile principles and frameworks such as Scrum, Kanban, Lean, and SAFe, with the ability to tailor approaches to team and organizational needs.

Facilitation & Coaching: Proven ability to facilitate Agile ceremonies, workshops, and team discussions. Skilled in coaching teams and individuals across all organizational levels.

Communication & Collaboration: Strong verbal and written communication skills, with the ability to foster open dialogue, resolve conflicts, and build trust among cross-functional teams.

Adaptability: Able to adjust coaching techniques to suit diverse team dynamics and maturity levels, promoting psychological safety and team empowerment.

Continuous Improvement: Demonstrates a proactive mindset for identifying improvement opportunities and driving change. Strong problem-solving and critical-thinking skills.

Agile Tools Proficiency: Experience working with Agile project management tools such as Jira, Confluence, or similar platforms.

Certifications (preferred): Holds or is pursuing relevant Agile certifications (e.g., Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), SAFe Program Consultant (SPC)).

Work Environment Agility: Comfortable working in fast-paced, evolving environments with a collaborative, team-oriented approach.

Benefits:

• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
• Annual bonus based on your personal performance
• Preferential prices for mobile devices and accessories
• Unlimited mobile services and mobile internet
• Flexible working hours
• Monthly food and gift vouchers
• Transportation allowance
• Additional health insurance

Over its 20 years history on the Bulgarian market, the company has built a strong track record as a pioneer in wireless and beyond, launching Bulgaria’s first commercial 4G network in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the country’s first 5G network test. Yettel’s sector-leading approach to infrastructure has won seven consecutive Best in Test certificates awarded by the global gold-standard benchmarking organization umlaut.

Today, Yettel Bulgaria employs more than 1800 people, operates more than 180 retail stores, with its mobile network covering more than 99% of the Bulgarian population.

Join Yettel now by sending us your up-to-date CV. 

Only shortlisted applicants will be contacted with information about next steps of our selection process.