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Date:  Jul 23, 2025
Company: 
Location: 

Sofia, BG

Customer Experience Trainee

Ever dreamed of being the superhero who saves customers from frustrating experiences? Well, grab your cape because we've got an amazing opportunity for you! We're on the lookout for a Customer Experience Trainee to join our awesome team. This isn't just any internship - it's your ticket to becoming a customer happiness guru!

Curious? Let's peek into the exciting world that awaits you!

 

What You’ll Be Doing:

As our Customer Experience Trainee, you'll be like a secret agent on a mission to make every customer interaction awesome! You'll dive into the world of service design, exploring every nook and cranny of the customer journey. It's like being a detective, but instead of solving crimes, you're solving customer problems!

 

Your Daily Customer Happiness Adventures:

  • Join our Customer Centricity squad to design mind-blowing customer journeys
  • Play detective to solve customer issues and turn frowns upside down
  • Use Figma to whip up cool UX/UI designs and prototypes that bring ideas to life
  • Create surveys that actually make sense
  • Crunch numbers to measure just how happy we're making our customers

 

What We're Looking For:

  • Someone who gets excited about making customers smile
  • A wizard at turning wild ideas into real-world awesomeness
  • A curious mind always looking for ways to make things better
  • Good English skills, both in writing and chatting
  • PowerPoint skills that'll make your presentations pop
  • Basic UX/UI design skills in Figma

 

What You’ll Get:

  • 12-month paid internship
  • Flexible hours that work around your schedule
  • Real projects, real responsibility, real learning
  • A supportive team that’s excited to help you grow
  • Access to all employee perks
  • Chance to turn your internship into a full-time role

 

A Tip from Us:

•    AI is great, but this part is all you! We encourage AI at work, but for your application, we’d love to hear your own thoughts, experiences, and motivation.
•    You don’t need to tick every box! If this role excites you, go for it! We value potential over perfection. 

Join Yettel now by sending us your up-to-date CV. 

Only shortlisted applicants will be contacted with information about next steps of our selection process.

Applicants are treated with strict confidentiality following the applicable personal data protection legislation.

 

Apply now »