Digital Projects Management Expert (1-year contract)

We are Yettel!
Yettel is a part of e&PPF Telecom Group, a partnership between PPF Group and Emirates Telecommunication Group (e&) focused on delivering superior telecom and digital experience to customers across Central and Eastern Europe, that connects over 3 million customers to people, devices and businesses.

We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. We want to create the future together with you. That's why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together.

Role Overview:

The Digital Project Management Expert is responsible for advising on strategic projects for the development of digital channels to support the company's ambitions for digitalization. The expert is also responsible for researching, developing, and implementing new digital capabilities that enhance overall business efficiency, profitability, and processes within the company.

Your responsibilities would be:

• Lead E2E key projects – from business opportunity identification, through analyses to G2M – within and outside the digital area
• Participate in development of Digital channels roadmap and lead its execution
• Proactively research, propose & plan for implementation new cross-channels digital capabilities, i.e. platforms, solutions and tools
• Create and manage new digital capabilities & best practices backlog and drive their prioritization for implementation
• Lead/collaborate with cross-functional teams responsible for development and implementation of customer centric Journeys across digital channels
• Implement new and monitor agreed KPIs on channels performance and propose actions to drive business results
• Propose and lead initiatives for internal/external processes improvements ensuring business efficiency
• Applies best standards and methodologies to constantly enhance and improve the CX across digital channels
• Carry out all other tasks, assigned by the line manager and in accordance with the employee’s qualification and responsibilities

We expect from you:

• Project Management Skills: Strong ability to plan, organize, and lead projects with a proven track record of executing strategic initiatives.
• Analytical Abilities and Strategic Thinking: Expertise in analyzing business processes and translating them into effective, scalable solutions.
• Results Orientation: Demonstrated capability to build and execute strategic plans that drive business efficiency and profitability.
• Digital Business Expertise: Deep understanding of digital channels—including web, mobile apps, and online sales—and the underlying processes.
• Communication and Presentation Skills: Exceptional ability to articulate ideas clearly and engage effectively with diverse stakeholders.
• Leadership and Mentorship: Proven experience in leading teams, coordinating tasks, and mentoring junior members.
• Adaptability and Flexibility: Ability to thrive in dynamic, fast-paced environments and quickly adopt new technologies.
• Technical Competence: Proficiency with MS Office and hands-on experience using analytical and design tools such as Google Analytics, Photoshop, Balsamiq, and Figma.

Benefits:

• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
• Annual bonus based on your personal performance
• Preferential prices for mobile devices and accessories
• Unlimited mobile services and mobile internet
• Flexible working hours
• Monthly food and gift vouchers
• Transportation allowance
• Additional health insurance

Over its 20 years history on the Bulgarian market, the company has built a strong track record as a pioneer in wireless and beyond, launching Bulgaria’s first commercial 4G network in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the country’s first 5G network test. Yettel’s sector-leading approach to infrastructure has won seven consecutive Best in Test certificates awarded by the global gold-standard benchmarking organization umlaut.

Today, Yettel Bulgaria employs more than 1800 people, operates more than 180 retail stores, with its mobile network covering more than 99% of the Bulgarian population.

Join Yettel now by sending us your up-to-date CV. 

Only shortlisted applicants will be contacted with information about next steps of our selection process.