Scrum Master

We are Yettel!
Yettel is a part of e&PPF Telecom Group, a partnership between PPF Group and Emirates Telecommunication Group (e&) focused on delivering superior telecom and digital experience to customers across Central and Eastern Europe, that connects over 3 million customers to people, devices and businesses.

We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. We want to create the future together with you. That's why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together. 

Role Overview:
The Scrum Master will be responsible for facilitating the Scrum process within Agile teams, ensuring that they operate smoothly, deliver high-quality results, and continuously improve. This role involves removing impediments, coaching teams on Agile best practices, and promoting a collaborative environment to ensure successful product delivery. The Scrum Master will be a servant-leader who helps foster an environment where team members are empowered to succeed.

Your responsibilities will be:

• Scrum Facilitation:
  • Facilitate daily Scrum standups, sprint planning, sprint reviews, and retrospectives, ensuring these ceremonies are effective and valuable.
  • Ensure that the team adheres to Scrum principles, practices, and values.
  • Protect the team from external disruptions, ensuring they remain focused on the sprint goals.
• Coaching and Mentorship:
  • Coach the development team to become self-organizing and cross-functional.
  • Support the Product Owner in managing the product backlog and ensuring it is well-organized and ready for upcoming sprints.
  • Guide the team in continuous improvement, helping them identify areas for improvement and supporting them in implementing solutions.
• Impediment Removal:
  • Proactively identify and remove obstacles that may hinder the team’s progress.
  • Work with stakeholders and leadership to resolve any issues affecting the team’s ability to meet their sprint goals.
• Collaboration and Communication:
  • Foster collaboration between the development team, Product Owner, and other stakeholders to ensure a shared understanding of goals and priorities.
  • Ensure transparent communication of progress, risks, and dependencies to stakeholders.
  • Promote a culture of open feedback, continuous learning, and mutual respect within the team.
• Metrics and Reporting:
  • Track and report on team progress, including sprint metrics, velocity, and burn-down charts.
  • Use metrics to identify opportunities for improvement and drive data-driven decision-making.
• Agile Practices and Continuous Improvement:
  • Advocate for Agile principles and ensure that best practices are being followed.
  • Encourage experimentation with new approaches and techniques to improve team effectiveness.
  • Help the team build a mindset of continuous learning and improvement.

We expect from you:

• Agile Mindset & Scrum Mastery: Proven experience as a Scrum Master with deep understanding of Agile principles and Scrum practices.
• Team Facilitation & Ceremony Leadership: Ability to lead and facilitate key Scrum ceremonies such as daily standups, sprint planning, reviews, and retrospectives.
• Collaboration & Communication: Strong interpersonal and communication skills to foster collaboration within cross-functional teams.
• Impediment Removal & Risk Management: Proactive in removing blockers and managing delivery risks to ensure smooth sprint execution.
• Problem-Solving & Conflict Resolution: Skilled in identifying challenges, resolving team conflicts, and supporting continuous team progress.
• Continuous Improvement Focus: A mindset oriented toward experimentation, feedback, and evolving team performance.
• Organizational & Time Management: Ability to prioritize tasks and manage multiple responsibilities effectively.
• Certifications & Learning Attitude: Scrum Master certification (e.g., CSM, PSM) is highly desirable, along with a passion for ongoing learning and team coaching.
• Adaptability in Fast-Paced Environments: Experience working in dynamic settings and with distributed teams is considered an advantage.
• Agile Tools Experience: Familiarity with project management tools like Jira, Trello, or similar platforms is a plus.

Benefits:

• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
• Annual bonus based on your personal performance
• Preferential prices for mobile devices and accessories
• Unlimited mobile services and mobile internet
• Flexible working hours
• Monthly food and gift vouchers
• Transportation allowance
• Additional health insurance

Over its 20 years history on the Bulgarian market, the company has built a strong track record as a pioneer in wireless and beyond, launching Bulgaria’s first commercial 4G network in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the country’s first 5G network test. Yettel’s sector-leading approach to infrastructure has won seven consecutive Best in Test certificates awarded by the global gold-standard benchmarking organization umlaut.

Today, Yettel Bulgaria employs more than 1800 people, operates more than 180 retail stores, with its mobile network covering more than 99% of the Bulgarian population.

Join Yettel now by sending us your up-to-date CV. 

Only shortlisted applicants will be contacted with information about next steps of our selection process.