Digital Proposition Designer

Do you want to work at one of Hungary’s leading telecom operators that creates a true balance for its customers through technology? If you do, then we are looking for you. Take the first step, bring your inspiring ideas, and join our supportive and successful team.

Be curious and responsible, work passionately and be open to development. Let’s reach our goals together, because at Yettel you can inspire true change while being yourself. Who are we? More than 1,800 colleagues working at nearly 100 locations across the country forming one big team and enjoying an unlimited experience. We have a lime heart and Yettel enables us to make our dreams come true.

Join Yettel Hungary as

 Digital Proposition Designer,

make a difference in the world and be yourself.

If you have extensive CRVM campaign experience and are looking to advance your career in digital area, this opportunity is for you. As a Digital Proposition Designer, you will be responsible for defining improvement initiatives that align with industry trends, customer and business needs. You will work closely with various stakeholders to design and develop innovative services, products, and customer journeys. Your expertise in Design Thinking and Human-Centric Design principles will enable you to create user-centered solutions that meet our customers' needs.

You will have the following responsibilities:

• Analyze industry trends, customer needs, and business requirements to identify opportunities for improvement and develop proposals for new initiatives
• Manage end-to-end CRVM (Customer Retention Value Management) campaigns to drive customer engagement and retention
• Design and develop innovative services, products, and customer journeys that meet customer needs and business objectives
• Act as a Single Point of Contact (SPOC) for the squad, representing the team's ambitions and creating campaigns to achieve those ambitions
• Negotiate, align, and manage vendor relationship related to digital engagement activities to ensure successful project outcomes
• Apply Design Thinking and Human-Centric Design principles to your everyday work, ensuring that user needs are at the forefront of all design decisions
• Participate in usability testing of services and apply learnings to improve product development
• Ensure that all solutions meet legal and data privacy requirements.

You are the ideal candidate for our team if you have / are:

• Bachelor's degree in Design, Human-Computer Interaction, or a related field
• Proven 3-5 years experience in proposition design, product development, or a related field
• Strong understanding of Design Thinking and Human-Centric Design principles
• Understanding of IT processes & systems supporting squad operations
• Experience with CRVM campaigns and vendor management is an asset
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong analytical and problem-solving skills
• Experience in the telecommunications industry or a related field
• Knowledge of data privacy regulations and legal requirements
• Certification in Design Thinking or Human-Centric Design principles

Discover the opportunities offered by Yettel.

#FlexibleWorking: In our flexible work environment, you can work from home every Monday and Friday to enjoy the best Yettel experience. For other days, you can use the Yettel Garden Office. 😊 This is where we gain inspiration and recharge with fresh energy in the summer.

#Well-being: We provide collective life and health insurance, paternity leave, as well as dietician and personal trainer services to our colleagues. Our office gym and saunas are open for our colleagues on three days a week.

#Technology: We make sure that you get familiar with the latest telecommunications and digital industry trends. Of course, you will be provided with a company smartphone & unlimited internet, and your family and friends with discounted rate.

#LifelongLearning: Learning and personal growth are key priorities for us. Our annual Learning Day event aims to inspire colleagues and facilitate their development. Our 40-hour challenge encourages colleagues to spend at least this amount of time every year acquiring new skills.

#YettelHQ: Our HQ in Törökbálint is one of Hungary’s most state-of-the-art office buildings featuring a panorama terrace, an outdoor sports field and an alternative garden office.

Are you interested?

Please submit your application and we’ll contact you soon. For more information about the application process please visit our career page. Until then, please follow us for the best Yettel moments on  Instagram and LinkedIn.